Case studies

The work behind the roadmaps.

A look at how we redesigned real workflows around the right AI — the challenge each business faced, what we built, and what changed.

12+ hrs
Saved per week, typical
1 month
To pay back the work, often
3 tiers
From quick automation to custom
Simple automation

Riverside Dental

Healthcare · Dental practice

“Magentic handed me a plan I could actually follow — we automated our intake and got our evenings back.”
Dana R. · Owner, Riverside Dental

The challenge

The front desk lost hours every week to manual appointment reminders and chasing no-shows, and the calendar still had gaps.

What we did

We mapped the booking workflow, then connected their scheduling tool to automated reminders and a no-show recovery sequence — no new software for staff to learn.

The results

  • ~12 hours/week of admin time recovered
  • 38% drop in no-shows within two months
  • Zero added workload for front-desk staff
Configurable agent

Tidewater Logistics

Logistics · Freight brokerage

“They were honest about what we didn't need, which is rare. The roadmap paid for itself fast.”
Marcus T. · Founder, Tidewater Logistics

The challenge

Inbound customer emails about shipment status overwhelmed a small ops team, pulling them off higher-value work.

What we did

We deployed and tuned a support agent on a proven platform, wired into their tracking system, so routine status questions get answered instantly and only edge cases reach a human.

The results

  • 70% of status emails resolved without a human
  • Average response time cut from hours to seconds
  • Roadmap paid for itself in the first month
Custom-built agent

Bloom & Co.

Professional services · Marketing agency

“Maggie made the whole thing painless, and the build was sharp and practical. We finally have a real AI strategy.”
Priya N. · Operations Lead, Bloom & Co.

The challenge

A bespoke client-reporting process spanned several tools and took a strategist a full day each week to assemble by hand.

What we did

We built a custom agent integrated across their stack that gathers the data, drafts the report in their brand voice, and flags anything that needs a human eye.

The results

  • Weekly reporting cut from ~8 hours to under 1
  • Consistent, on-brand reports every time
  • Strategists freed up for actual strategy

Names and figures shown are illustrative examples. Real, named case studies will appear here as engagements wrap and clients approve sharing.

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