Support and maintenance
Support and maintenance for AI agents and automations.
Free 30 minute call. Fixed-price quote in writing within 2 business days.
- UpdateMoved the lead responder to a newer model after a side-by-side test on last month's leads
- FixA CRM field was renamed upstream. Mapping updated, no leads lost
- ImproveAdded an approval step before refunds go out
- CostEvery agent stayed inside its spend cap
01In practice
What changes with a retainer
Alerts when something fails
Regular quality checks
Spend reviewed monthly
Small improvements each month
02What's included
What the retainer includes
- Monitoring and alerting
- Failures, slow runs and unusual spend raise an alert to us, and to you if you want.
- Incident response
- We diagnose and fix what broke within the response times in your plan, and tell you what happened.
- Updates
- Model retirements, runtime upgrades, API changes and dependency patches, tested before they go live.
- Quality reviews
- We check samples of real outputs against what good looks like, and fix the instructions or tools where needed.
- A monthly report
- What ran, what broke, what changed and what it cost, in plain words.
- Small changes included
- Tweaks, new rules and small automations are part of the plan. Bigger work is quoted first.
03How it runs
How the retainer starts
01Day 0
A 30 minute call
We go through what you run, where it runs and what worries you about it. The call is free.02Review
Review of the current setup
We check access, secrets, costs and failure points, write them down and fix the risky items first.03Plan
Fixed monthly fee
You get the scope, response times and a flat fee in writing, based on what you run.04Every month
Monthly work
Monitoring, updates and fixes as needed, plus the monthly report and review.
04Fit
Who it's for
A good fit if
- Agents or automations already run part of your business
- Nobody on the team owns them full time
- A quiet failure would cost you leads, revenue or trust
- Whoever built them has moved on
Not a fit if
- Nothing is running yet. Start with done-for-you agents
- You need someone to build a large new system. That is a project, quoted on its own. See custom development
05Price
A flat monthly fee, quoted to your setup
The fee depends on how many agents and automations we look after and the response times you need. Model and hosting usage stays on your own accounts, billed at cost and never marked up.
How we priceFlat monthly retainer
Quoted to your setup. Model and hosting usage billed at cost, never marked up.
Included
- Monitoring, alerts and incident response
- Model, runtime and API updates
- Monthly report and review
- Small changes and fixes
Billed separately
- Model and hosting usage, at cost
- Larger changes, quoted first
- The takeover review, for agents we did not build
Free 30 minute call. Fixed-price quote in writing within 2 business days.
Platforms
Stacks we maintain
- Qoren
- OpenClaw, Hermes and Codex agents on our own platform
- Self-hosted OpenClaw or Hermes
- On a VPS, a Mac mini or your own servers
- n8n, Make and Zapier
- Workflows and the AI steps inside them
- Custom code
- Python or TypeScript agents, LangGraph or CrewAI
06FAQ
Questions
Why do AI agents need maintenance?
Model providers retire models, APIs and CRM fields change, prompts stop matching how your business works, and costs creep up. When that happens, an agent often keeps running with worse results and no visible error, so someone has to watch it.
What does an AI agent maintenance plan include?
Monitoring and alerts, incident response within agreed times, model and runtime updates, quality reviews of real outputs, a monthly report, and small changes. Bigger work is quoted before we start.
Can you maintain an agent or automation someone else built?
Yes. We start by reviewing what is running, document it and fix anything risky, then take it on under the same flat monthly plan.
Do you support self-hosted OpenClaw or Hermes?
Yes. We maintain OpenClaw and Hermes on a VPS, a Mac mini or your own servers, including updates, security hardening and backups. If you want to stop running the machine yourself, we can move it to Qoren.
How much does AI agent maintenance cost?
It is a flat monthly fee quoted to your setup, based on how many agents and automations we look after and the response times you need. Model and hosting usage stays on your accounts at cost.
What are the response times?
They are agreed in writing for your plan, based on how critical each agent is to your business.
07Services
Other services
Tell us what you want automated.
Book a call to talk it through, or send a short brief for a written quote. Either way, you deal with the engineer who would build it.
Free 30 minute call. Fixed-price quote in writing within 2 business days.